During the workshops we work to understand how OTRS is working.
In many cases it's not just OTRS but many other systems, interfaces which need to be taken into account in order to understand the overall process.
After workshops we prepare the proposal in which we can use two models of work.
Time & Material of Fixed price depending on how complex the update project is.
Po podpisaniu wszystkich niezbędnych dokumentów przystępujemy do pracy.
Once we are finished with update process we tune up the system in such way that you can ask for a next update on a premise basis.