OTRS Update on Demand
During the workshops we work to understand the environment in which OTRS is working. In many cases it's not just OTRS but many other systems, interfaces which need to be taken under investigation in order to understand the overall pictures.
After workshops we prepare the proposal in which we can use two models of work. Time & Material of Fixed price depending on how complex the update project is.
Once we finish all the paperwork we can get back to the actual work. Once we are finished with update process we tune up the system in such way that you can ask for a next update on a premise basis.