Frequently Asked Questions

Step 1 - Download IPhone Handle - it can be downloaded here.

Step 2 - Choose correct version of your OTRS 365 system.

Step 3 - Choose iPhoneHandle add on.

Step 4 - Download on your disc iPhoneHandle file.

Step 5 - Login to your OTRS system and choose Admin Tab.

Step 6 - In Admin Menu choose Package Manager.

Step 7 - In Package Manager upload iPhoneHandle file.

Step 8 - In Package Manager install iPhoneHandle.

Step 9 - After installation new iPhoneHandle add on should be visible.

You are ready to go! Now your OTRS 365 Mobile is ready to use.