OTRS

Management system - OTRS, allows to solve many problems in any enterprise. Facilitates contact within the company, as well as with current or prospective customers.

Learn more

ITSM

Plug OTRS Dynamic Field allows you to add files as attachments to ticketów / articles. This module, which allows you to save files in a similar way to how to operate the built-in dynamic fields OTRS system. OTRS Dynamic Field is useful in case of creating processes in the OTRS system (e.g. while managing workflows). Thanks to that we can in the much simpler way hand files over to the module.

Learn more

Customer Dashboard

This module allows you to configure the appearance of the panel in the OTRS system from the control panel. The plugin provides a more attractive and aesthetic appearance of the panel, based on graphs, diagrams and widgets.

Learn more

OTRS Dynamic Field

Pur Add on allows to add File attachement to the Dynamic Field. 

Learn more

KIX4OTRS

We are the only official partner of CAPE.IT in Poland.

Learn more

Telephone Ticket Templates

Telephone Ticket Templates is a module that allows the integration of OTRS with a PBX. It may be useful to any company that in its helpdesk contacts with customers in addition to e-mails using the phone.This plugin automates the work of agents (eg. Through automatic replenishment tick data or automatic dialing to the client) to form the entire call history. Ticket Templates telephone switchboard also integrates with OTRS system.

Learn more